Protel

The connection

Reads via

Protel Air and On-Premise API

Direction

Casa Layer reads guest data from your Protel. What it can do there is scoped by the credentials you issue, and every connection live today reads only.

Status

On the roadmap

What this takes from you

Vendor approval

We confirm this with Protel before any work starts. Some vendors open their API to any customer, others require a signed partner agreement first. We tell you in writing which one applies to you.

Cost to you

Nothing from us. Building and running the connection is part of the platform licence, not a separate integration fee. If Protel charges for API or partner access, that price is theirs to set and we give you the number before anything is built.

Time to first record

Not built yet, so we will not give you a date we cannot hold. Tell us you run Protel and we will tell you honestly where it sits in the queue.

What we do not read

We read guest context and nothing else. Whatever the API exposes, we do not pull:

• Payment card numbers, CVV codes, or anything else in PCI DSS scope
• Rate negotiation, contract, and commercial terms
• Staff, payroll, and HR records
• Anything outside the read scope you approve before we connect