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Integrations

CRM · On the roadmap

Mailchimp

Email engagement, campaign activity, and audience fields from Mailchimp, so every agent works from the same guest context.

Mailchimp

What Casa Layer reads

  • Email engagement
  • Campaign activity
  • Audience fields

The connection

Reads via
Mailchimp Marketing API
Direction
Casa Layer reads guest data from your Mailchimp. What it can do there is scoped by the credentials you issue, and every connection live today reads only.
Status
On the roadmap

What this takes from you

Vendor approval
We confirm this with Mailchimp before any work starts. Some vendors open their API to any customer, others require a signed partner agreement first. We tell you in writing which one applies to you.
Cost to you
Nothing from us. Building and running the connection is part of the platform licence, not a separate integration fee. If Mailchimp charges for API or partner access, that price is theirs to set and we give you the number before anything is built.
Time to first record
Not built yet, so we will not give you a date we cannot hold. Tell us you run Mailchimp and we will tell you honestly where it sits in the queue.
What we do not read
We read guest context and nothing else. Whatever the API exposes, we do not pull:
  • Payment card numbers, CVV codes, or anything else in PCI DSS scope
  • Rate negotiation, contract, and commercial terms
  • Staff, payroll, and HR records
  • Anything outside the read scope you approve before we connect

We have not built Mailchimp yet

Mailchimp is on the roadmap, not connected, so there is nothing to demonstrate on it today. If you run Mailchimp, tell us: the systems our customers ask for are the systems we build next, and we will tell you honestly where it sits in the queue.

Ask us for Mailchimp